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Certificate
And Warranty


All items are supplied with a
Certificate and Authenticity
Warranty.
All our products are made in our
manufacturing facilities in the heart
of New York City's Diamond
Jewelry District.


At StarWeddingBands.com we stand behind all our products with
a 30 day return policy. If you are
not completely satisfied with your
purchase, you can exchange it or
return it for a full refund.

RETURN POLICY


Customer Satisfaction is Our #1 Priority! We are proud to offer our customers the highest quality merchandise. Upon receiving your merchandise, we are confident that it will surpass your expectations.
If, you are not 100% satisfied with your purchase, you may simply exchange or return the unused item in it's original condition for a full refund (minus shipping charges) within 30 days of purchase.
Each engraved returned ring for refund will be subject to a $20 re-stocking fee.

Return Instructions:
1.) Email Customer Service Department at RMA@StarWeddingBands.com to obtain
a "Return Merchandise Authorization" (RMA) form and a RMA Number.

2.) Complete the form and tell us the reason for your return.

3.) Pack your merchandise with the original packing materials in a cardboard shipping box.

4.) Write the RMA number somewhere visible outside the box. To protect against possible
theft, please DO NOT WRITE anything related to the jewelry on the box that would reveal
it's content.

5.) When you return your purchase, please insure it for the full value. Also, request a
return receipt to ensure that your shipment has reached it's destination.

6.) Ship It. Please send the package to our shipping and receiving department at

StarWeddingBands
17 West 45th Street Suite #806
New York, NY 10036 USA

Returns are subject to the following conditions:
The item(s) must be returned within thirty(30) days following the shipment date of the
  order from StarWeddingBands.com.
Packages without a "Return Merchandise Authorization",(RMA) number cannot be
  accepted.
Each item must be returned in the same condition as it was sent, unworn and undamaged.
  Damaged goods due to client negligence will not be accepted for refund.
Custom Work & Special Orders cannot be refunded unless there is an error on behalf of
  StarWeddingBands.com.
All requests will be processed after our laboratory inspects and verifies the condition
  of the item.
It will take approximately 3 business days to refund your money.
Shipping, handling and insurance costs will only be refunded if StarWeddingBands.com.
  is liable for the error.
For rush delivery, shipping fees will not be refunded under any circumstances.

Diamond Returns
Upon receipt of your return package our experts will visually inspect all diamonds, wedding
bands for any signs of wear and tear before issuing refunds, exchanges or credits.
Unless the item(s) being returned meet the above guidelines we cannot accept it for a refund or exchange.
There is a 15% restocking fee for all returned diamond jewelry and wedding bands such
as our Eternity Wedding Bands, Diamond Rings, His and Hers Wedding Band Sets With
Diamonds, Platinum and Palladium Jewelry.


Ring Returns
Custom made jewelry cannot be returned for refund or/and exchange under any circumstances. Starweddingbands.com is not responsible for orders placed by customers
for wrong sizes or any other information however, we can correct sizes up to a 1 full size
for rings (only if the ring can be resized) Free of Charge. Shipping fee for returned items
is $25.00.

Policy on Comparison Purchasing
Comparison purchasing is when you buy several items with the intention of keeping the
item you like best and then return the remaining items. We do not allow returns on
comparison purchasing. The cost of making and re-stocking multiple items is simply too
expensive. If you are concerned with making a jewelry purchase and would like to confirm
the quality of a StarWeddingBands jewelry item, we would be happy to help you.
Please call one of our jewelry experts at 347-525-1550 and we will help you make a
choice that is right for your needs.

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